Virtual Healthcare Services by Cigna Healthcare and MDLIVE
This document introduces Cigna Healthcare's partnership with MDLIVE to provide virtual care services, offering primary care, dermatology, urgent care, and behavioral care options accessible via phone or video in English or Spanish.
Virtual care is making access to high-quality healthcare more convenient and affordable – for you and every covered member of your family. That’s why Cigna Healthcare℠ has partnered with MDLIVE® to offer a broad suite of convenient virtual care options – available by phone or video, and in English or Spanish 961333 a 08/24 Dermatology4 Fast, customized care for skin, hair, and nail conditions – no appointment required • Care for common skin, hair and nail conditions including acne, eczema, psoriasis, rosacea, suspicious spots and more • Upload photos and describe symptoms for board-certified dermatologists to review • Diagnosis and customized treatment plan, usually within 24 hours Behavioral Care Talk therapy and psychiatry from the privacy of home, with no waiting rooms • Access to licensed therapists and board-certified psychiatrists • Schedule an appointment that works for you andhave recurring sessions with the same provider • Care for topics such as anxiety, stress, life changes, grief and depression Health care that’s there for you when and where you need it. Head-to-toe virtual care from MDLIVE. Disclosures listed on next page. Prescriptions available through home delivery or at local pharmacies, if appropriate. Primary Care1 Easy, fast appointments, referrals, prescriptions, lab work and diagnostic tests • Preventive care and wellness screenings available at no additional cost to identify conditions early2 • Manage chronic conditions and establish a relationship with the same primary careprovider (PCP) through routine care. • Receive orders for biometrics and blood work at local facilities3 Urgent Care Available via E-Treatment, phone or video.5 • Convenient, affordable alternative to urgent care centers and the emergency room • Care for many minor illnesses and injuries, such as infections, cold & flu, and sinus problems • Includes pediatric care, allowing your child to be seen quickly and from the comfort of their home
Virtual Healthcare Services by Cigna Healthcare and MDLIVE Page 2